Privacy Policy

Introduction

fluidor-spark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fluidor-spark.com and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Complete enrollment forms for our programs
• Contact us via email
• Subscribe to our communications

This information may include:

• Parent/guardian name and contact details
• Child's name and age
• Email addresses
• Any information you choose to provide in inquiry forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times and pages viewed

How We Use Your Information

We use the information we collect to:

• Process enrollment requests and manage program participation
• Communicate with you about our services
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send administrative information and updates
• Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and delivering services (subject to confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

While our services are designed for children and teenagers, we collect personal information from parents and guardians, not directly from minors. We do not knowingly collect personal information from children under 13 without parental consent.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For more information, please see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Address: 42 Harborne Road, Birmingham, B15 3AA, United Kingdom